Archive for the ‘etrust SCM’ Category

How to configure the LDAP settings in Gateway Security 8.1 to perform Invalid recipient protection and for authentication while logging into the user self managed quarantine folder.

   Description This document contains procedures that will help you: Configure the LDAP settings in Gateway Security 8.1 to perform Invalid Recipient Protection. Successfully authenticate while logging into the user’s self-managed Quarantine folder. Solution From the Manager console go to Filtering -> Settings -> Enterprise Settings -> LDAP template. Click on the Add button to […]

Which eSCM processes and folders should be excluded from antivirus realtime scanner?

Description: When you install CA Integrated Threat Management or eTrust Antivirus prior to installing eTrust Secure Content Manager r8, the Antivirus Realtime Scanner acts on data before eTrust Secure Content Manager r8 can analyze or use it. This may interfere with the functionally of the eTrust Secure Content Manager r8 engine. To avoid conflicts between […]

Where to find the etrust SCM logs for the Total SMTP Recipients Blocked By Open Relay?

Description: Trying to find log file for the Total SMTP Recipients Blocked BY Open Relay. Solution: This information can be found in the events log file: C:\Program Files\CA\SharedComponents\ScanGateway\LOG\Events.log

Installing and Configuring Microsoft SQL Server 2005 Express Edition for SCM

https://support.ca.com/irj/portal/anonymous/kbtech?searchID=TEC394780&docid=394780&bypass=yes&fromscreen=kbresults Document ID:    TEC394780 Tech Document Title:  Installing and Configuring Microsoft SQL Server 2005 Express Edition The eTrust SCM Quarantine Manager and Reporter can use either MS-SQL or Microsoft SQL Server 2005 Express Edition as the database layer. According to your needs, you can install a dedicated SQL 2005 Express Server on a remote machine, […]