ESET NOD32 Antivirus installation error codes (Windows)

KB Solution ID: SOLN177|Last Revised: June 08, 2009

 When installing ESET NOD32 Antivirus for Windows, several different error codes may be encountered. See the list below for descriptions of potential installation errors.


101 administration rights required
102 no configuration file specified
103 lack of memory
104 old version of the Operating System
105 cannot create a temporary folder for extracting the installation files
106 error extracting files
107 internal program error
108 attempting to overinstall with an older component
109 internal program error
110 internal program error
111 cannot create a file on the disk
112 internal program error
113 internal program error
114 SETUP.XML file damaged or missing; error can also be caused by Norton still being present
115 the current version is not compatible with the old version (you need to uninstall the old version)
116 error writing to the operating system registry
117 upgrade required (installation failed)
118 attempting to overinstall with a different language version (uninstall the previous version first)
119 corrupt uninstall file
120 registering service error
121 component installation error
122 cannot install a cetrain component to the computer
123 attempting to install the trial version again errror
124 wrong Operating System, the installation is intended for:
Windows NT/2000/XP/2003 Operating System
125 wrong Operating System, the installation is intended for:
– Windows 95/98/ME Operating System


To help determine the cause of a failed installation, run the install file (setup.exe file) with the /TEST parameter (i.e., setup.exe/test). A detailed description of the installation progress, along with possible error messages, will be saved in the C:\Program Files\Eset\Install\nsetup.txt file.

Send the nsetup.txt file to our technical support lab at the address supplied by our support team. Our experts will help you to solve your problem. For detailed information on running the install file with the /TEST parameter, click here. To create a new case using our Customer Care Support Form, click here.

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