October 22nd, 2009 
neyomax KB Solution ID: SOLN177|Last Revised: June 08, 2009
When installing ESET NOD32 Antivirus for Windows, several different error codes may be encountered. See the list below for descriptions of potential installation errors.
|
Error |
Meaning |
| 101 | administration rights required |
| 102 | no configuration file specified |
| 103 | lack of memory |
| 104 | old version of the Operating System |
| 105 | cannot create a temporary folder for extracting the installation files |
| 106 | error extracting files |
| 107 | internal program error |
| 108 | attempting to overinstall with an older component |
| 109 | internal program error |
| 110 | internal program error |
| 111 | cannot create a file on the disk |
| 112 | internal program error |
| 113 | internal program error |
| 114 | SETUP.XML file damaged or missing; error can also be caused by Norton still being present |
| 115 | the current version is not compatible with the old version (you need to uninstall the old version) |
| 116 | error writing to the operating system registry |
| 117 | upgrade required (installation failed) |
| 118 | attempting to overinstall with a different language version (uninstall the previous version first) |
| 119 | corrupt uninstall file |
| 120 | registering service error |
| 121 | component installation error |
| 122 | cannot install a cetrain component to the computer |
| 123 | attempting to install the trial version again errror |
| 124 | wrong Operating System, the installation is intended for: – Windows NT/2000/XP/2003 Operating System |
| 125 | wrong Operating System, the installation is intended for: – Windows 95/98/ME Operating System |
To help determine the cause of a failed installation, run the install file (setup.exe file) with the /TEST parameter (i.e., setup.exe/test). A detailed description of the installation progress, along with possible error messages, will be saved in the C:\Program Files\Eset\Install\nsetup.txt file.
Send the nsetup.txt file to our technical support lab at the address supplied by our support team. Our experts will help you to solve your problem. For detailed information on running the install file with the /TEST parameter, click here. To create a new case using our Customer Care Support Form, click here.
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