Resource Coordinators: Enabling and Disabling the Offline Address Book

that you disable Outlook’s ability to download the Offline Address Book by using the steps outlined in the Disable the Offline Address Book section. Doing so will allow you to see resources in the GAL within a few minutes of creating them using the Resource Coordinator Tools. Otherwise, Outlook stores a “cached” copy of the address book, which is updated daily. Steps to re-enable the Offline Address Book are also provided.

Disable the Offline Address Book – Updated Aug. 1 2008 for Windows Vista

  1. Close Outlook.
  2. Download the Disable/Enable Offline Address Book Scripts (ZIP)
  3. From Windows Explorer, open (by double-clicking) the file from the location where it was downloaded.
  4. Run (by double-clicking) the OutlookDisableOABDownload.vbs script. Note – in Windows Vista, right-click on the script and select “Run As Administrator” (your local IT support person may need to provide administrative credentials at this step).
  5. If it runs successfully, you should see the following confirmation message:


At this point, Outlook will no longer automatically download the offline address book. However, if you click the “Send/Receive” button within Outlook, by default it will reset your offline address book setting – in effect it re-enables the offline address book. To prevent this from happening, complete the following steps.

  • Open Outlook
  • Go to “Tools” > “Send/Receive” > “Send/Receive Settings” > “Define Send/Receive Groups”
  • Highlight the group “All Accounts” and click “Edit”
  • In Outlook 2007, check the “Include the selected account in this group” checkbox
  • Uncheck the “Download offline address book” checkbox
  • Click “OK”
  • Click “Close”
  • You can leave a response, or trackback from your own site.

    Leave a Reply

    You must be logged in to post a comment.

    Powered by WordPress and Bootstrap4